Store Location(s) | 聯絡我們

TELUS | Koodo Gerrard Square 芝蘭中心 – Visit Us In-Person:

Our support team is always ready to help you and your business. Regardless if you are in another country, province or city, we provide our store’s clients with tools to get support when you need it.

As a valued client of our store, you’ll have access to our toll-free hotline, WhatsApp/Telegram/Signal or WeChat support tools as well.

無論您身處何方,我們的團隊皆可線上支援您的需求。作為尊貴的商業客戶,您可透過免付費客服專線、WhatsApp/Telegram/Signal帳户 或 WeChat微信聯繫我們,隨時獲得協助。

Visit one of our location(s) for details. | 您也可親臨TELUS硏科特許華人代理實體店與客戶代表詳談。

TELUS | Koodo Gerrard Square 芝蘭中心 – IQ Mobile

Address 地址: 1000 Gerrard Street East, 2nd Floor (Unit #DD8) Toronto, ON M4M 3G6 🧭 Directions (The map indicator has been placed at the entrance of the mall’s FREE multi-level parking garage for easy navigation!)
Phone 電話: (416) 406-0406 | 📞 Call Us

Hours 營業時間:
* Mon–Fri 10:00 AM–9:00 PM 週一至週五
* Sat 9:30 AM–6:00 PM 週六
* Sun 11:00 AM–6:00 PM 週日

Parking & Getting Here | 停車與交通

  • Free outdoor and covered parking at Gerrard Square Shopping Centre
  • Multi-level Parkade 商場設有免費多層停車場: Eight levels of free parking conveniently located by the Home Depot entrance

Support Your Local TELUS | Koodo Store | 支持您的本地商鋪

If you’re exploring your options, stop by and speak with our team — we’ll help you understand what you’re currently paying for and what alternatives might be available. And when you’re ready, we can often get you started on the spot — no waiting for shipping or long call times.

IQ Mobile, your TELUS store at Gerrard Square is Canadian owned and operated. When you visit us in person, you’re choosing local service with a personal touch.

Some issues can be resolved right here in-store, while others may require assistance from the TELUS or Koodo Client Care Team — but we’ll guide you every step of the way and often help find faster solutions.

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 567 reviews
Posted on Google Google
Mike D profile picture
Mike D
14 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Has an issue with my old iPhone 13 and wanted to see if there was any plans or upgrades. Visited this Telus store and was greeted by Nick and Poppy and gotta say excellent customer service. They were very helpful in getting me a new phone and helped me get everything set up. Thanks to them I’m a happy customer and I enjoy my new phone. Highly recommend them to anyone.
Posted on Google Google
Patrick C profile picture
Patrick C
7 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Gotta be honest, I went in there frustrated and angry and they turned it around. Amazing service. Highly recommend.
Posted on Google Google
Jedidiah L profile picture
Jedidiah L
7 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Their service is beyond my expectations! Nick is extremely helpful in his advice and service. His knowledge about the products, plans and general understanding about mobile phones, internet and streaming are extensive.
Posted on Google Google
Nick P profile picture
Nick P
28 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Stopped by to get a new device and Anthony was very helpful in making sure I got exactly what I wanted with a great new plan and device. He was helpful, friendly and had a good approach.
Posted on Google Google
John M profile picture
John M
23 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service from Nick
Posted on Google Google
Dong I profile picture
Dong I
17 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Learned how to use Google Maps for directions and navigation on my new phone today!
Posted on Google Google
Rebecca S profile picture
Rebecca S
5 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The best Telus experience I’ve ever had! Such amazing customer service. All the hassle of switching phones was taken fully out of my hands, money was saved and was so easy to. Thank you so much for such great care Poppy!
Posted on Google Google
JAMES L profile picture
JAMES L
3 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nick and Poppy were so helpful and patient navigating me through getting to know my new phone! I went back to the store 3 times in one week and they were very welcoming and helpful! Great customer service experience!!!
Posted on Google Google
George W profile picture
George W
24 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nick and Poppy are fabulous! They were very helpful in. Setting up our new phones and Nick bought us coffees while we waited! ******👍👍
Posted on Google Google
Avis R profile picture
Avis R
20 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Nick has been so helpful for me who knows little about technology. He was patient and kind. I loved dealing with him! And he gave me a beautiful calendar!! Experience was top notch! Thank you
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IQ Mobile 位於芝蘭中心(多倫多東區唐人街),為加拿大本地擁有及經營的特許TELUS研科門市。我們的專業團隊於實體店內可提供更有效、更度身訂造的方案幫助您解決問題和煩腦。除了可即時解決多類型問題,如有需要,我們也可協助處理需由 TELUS 客服跟進的事項,全程引導,節省時間。 如欲了解更多,請親臨門市與專員進行免費方案分析及整合。我們可與您一起對比目前狀況和建議可行方案,亦可即日為您快速辦理新服務,無需再花時間等待配送或在線上等待。

Free Bill Analysis & Service Review | 免費帳單分析

To help you find potential savings, please bring your current bills or make a list of the services you pay for — such as mobile, Internet, TV, streaming, and home security. Our experts will review your details at no cost and provide personalized recommendations — including potential extra savings when bundling services. No pressure — just honest advice.

為幫助您進一步節省開支及有助於更詳細分析,請準備您和您的家人現有服務的帳單,包括手機服務、家庭網絡、有線電視、家庭電話、串流平台、安防系統、或其他在付費的服務。越清晰的帳單明細會更有助我們為您明確提供意見,從而令您得知現有服務可改進的空間和更好的方案(如有)。

📅 Request your FREE TELUS Calendar | 索取您的免費 TELUS 月曆:

Order Now | 立即索取

A handy way to keep track of important dates all year round!
TELUS研科客户可到店內免費索取實體月曆,輕鬆掌握全年重要日程。