If you’re using a simple flip phone, most likely you are only using basic functions to communicate on a daily basis. When your local government pushes out an emergency alert to your screen and it doesn’t seem to go away automatically, then you may need to take steps to read or delete them before your phone will work normally again (e.g. make the date/time re-appear on the outside screen).
The following instructions are for the Nubia (ZTE) Cymbal 2 Flip Phone that our store carries.
- Flip open the phone
- Select Messages (… button at the top right)
- Select Options (… button at the top right)
- Press 7 to select Emergency Alerts
[Note: You may want to read each of the emergency alerts to see if any are still relevant to you first before proceeding with deleting them]
- Select Options (… button at the top right)
- Press 3 to select Delete Broadcasts
- Press 1 to confirm with OK
Need More Help?
Note(s): For troubleshooting or technical assistance, if you have purchased your new device or recently activated from our store, feel free to bring in your device(s) and visit us for additional support. Otherwise, you may go back to your original point of purchase for help.
A Second Life for Old Phones
For older or broken phones that have low trade in values (or may not have any trade in value at all), some of them may be refurbished to be put into TELUS Mobility for Good programs to help people in need. These programs may include support for seniors or youth in need, government-assisted refugees, Indigenous women at risk, and more.
For “ancient” devices too old to reuse or too damaged to salvage, parts may be stripped down so that materials may be recycled where possible and any hazardous substances safely disposed.
Knowing that the old phones doing nothing, but sitting in your drawer at home may be put to good use (or at least responsibly recycled to protect the environment), make sure to find them and bring them in to our store!
Thank-you for supporting your local Canadian Small Business!
IQ Mobile Inc is a small business in Toronto and the team at our main store location has accumulated over 26 years of experience. Articles like this one have been designed to try and help better support the customers in our neighbourhood and also the online community. If you’ve found this information useful, don’t forget to click the share buttons below (or at the top) to send to your friends and family so that they may be able to learn more as well!!
