If you are planning to travel, make sure you visit our store with your photo ID ahead of time so that we may be able to check your account, review your travel plans and help you determine what the best option will be for you.
For some, it may be giving you pointers on how to avoid accidental roaming or charges, while for others based on your current usage and plan pricing, it may be better to add on a roaming pass or sometimes change the rate plan completely to include the destinations you typically travel to.
As it’s different for each person, family or trip destination/duration, coming in to get expert advice is alway highly recommended. However, if you know your plan and roaming costs, make sure you follow the steps below to turn ON data roaming to be able to access mobile Internet while you’re travelling outside of Canada.
Skip to Guide for Android Devices
Step-by-Step Guide for Apple iPhones
- Open Settings on your iPhone
- Select Cellular
- Select Cellular Data Options
- Toggle Data Roaming to the green ON position
(You may toggle to the OFF position when you’re back in Canada to prevent accidental data roaming charges, but it’s usually safer to manually select the TELUS/Koodo network in the Network Selections setting so that the phone will not try to look for other networks at all)
Step-by-Step Guide for Android Devices
- Open Settings on your Android phone
- Select Connections
- Select Mobile Networks
- Toggle Data Roaming to the ON position for the SIM card(s) you’d like to use
(You may toggle to the OFF position when you’re back in Canada to prevent accidental data roaming charges, but it’s usually safer to manually select the TELUS/Koodo network in the Network Selections setting so that the phone will not try to look for other networks at all)
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IQ Mobile Inc is a small business in Toronto and the team at our main store location has accumulated over 26 years of experience. Articles like this one have been designed to try and help better support the customers in our neighbourhood and also the online community. If you’ve found this information useful, don’t forget to click the share buttons below (or at the top) to send to your friends and family so that they may be able to learn more as well!!
