Tag: TELUS
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FAQ: How to Turn ON Data Roaming When Travelling
If you are planning to travel, make sure you visit our store with your photo ID ahead of time so that we may be able to check your account, review your travel plans and help you determine what the best option will be for you. For some, it may be giving you pointers on how…
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FAQ: How to Prevent Accidental Roaming Charges
If you are planning to travel close to the border, make sure you visit our store with your photo ID ahead of time so that we may be able to check your account, review your travel plans and help you determine what the best option will be for you. The guide below will provide with…
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Enabling Wireless Internet Backup with TELUS SmartHome+ App (with Screenshots)
Once your TELUS PureFibre Internet is installed and operational, you should enable the Wireless Internet Backup option which is FREE for any TELUS, Koodo or Public Mobile phones. With this option turned ON, if the hard lines get damaged and your physical fibre line isn’t functioning, instead of losing Internet access complete at your home,…
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FAQ: Workaround to Remove Find My iPhone or iPad using iCloud.com (with Screenshots)
Follow these steps to remove Find My iPhone or iPad using iCloud.com
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Checklist: Guide to Bring-it-Back Returns and Trade-In / Recycling
This checklist is to help you ensure that your Bring-it-Back or Trade-In phone is properly prepared so that it’s ready to be sent away. Make sure to read through these instructions and follow all steps very carefully so that the value of the device is maximized (and there are no deductions – damaged/locked/bricked devices). When…
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Save on Insurance, Protect your Home and Automate Everyday Routines
With our busy lives in the big city, it seems like we’re always rushing to do things and there’s never enough time to relax and enjoy the precious moments of each day. In this article, we’re going to go over ways to help you put time back in to your day by automating everyday routines…
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Recognize Scammers, Reduce Unwanted Calls & Prevent Unauthorized Access
In a world where everybody is bombarded with fraudulent emails and spam calls, practically on a daily basis, it is important to minimize your exposure to these security threats. For example, just by answering the phone and saying a few words such as “Hello? No, I’m not interested”, using the sound of your voice and…
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TELUS Online Security
Sending data online can expose sensitive information to hackers, especially on untrusted networks. TELUS Online Security helps protect your privacy. Learn to identify scams and visit store locations for assistance in minimizing risks to your personal information. Check your email exposure.